Entries tagged with “scheduling”.

by Stacy Karacostas, The Unchained Entrepreneur (www.theunchainedentrepreneur.com)

1) Start by calling or emailing them simply to set up an appointment to talk further. That’s easier and less daunting than trying to close the deal right then and there. And you’re less likely to bag out once you’ve made a commitment. If need be, hire a Virtual Assistant, Intern or assistant to call people back and schedule appointments.

2) Set aside one day a week, or an hour a day, to do follow up calls and block out the time in your schedule. Then commit to doing that and nothing else.

3) Draft an email that you can send automatically when people contact you, letting them know you got their message and would like to set a time to chat. That way you don’t have to think about it and it’s less likely to get put off until later.

4) If you’re not sure what to say on the phone, or how to answer certain questions, you need to create a script—something that’s never a bad idea. Then practice it with someone you know. You don’t need to follow it word for word forever. Just use it to help you get your thoughts in order, or as a cheat sheet, so you can speak confidently.

5) Create an automated system for sending thank you cards after phone meetings. I like to have a draft already written, that way I can customize the message quickly and send it out as soon as I get off the phone. A service like Send Out Cards or a Virtual Assistant or Intern works great for this too.

Read the entire blog post: http://theunchainedentrepreneur.com/five-ways-to-make-following-up-easy

Do you find yourself sitting around, waiting for the phone to ring? Now is the perfect time to spend some time on your website.

Many small businesses forget about their websites when they’re in the thick of things and are spending countless hours providing products and services to their clients. Often, the material on their website is terribly out-of-date or simply remains the bare bones information that was thrown together in a quick attempt to create a basic website presence in their “spare time.” Take advantage now!

First, go through your website content and verify that it still truly reflects the essence of your business. Then, look at some other features of your site. Some ideas to start with are:

  • Does it address your potential clients’ needs or is it all about you?
  • Does your website “flow” or is your site navigation making it difficult for your clients to find what they’re looking for?
  • Is there enough content for the search engines?  Use your keywords naturally in your text, typically, repeating your keywords and phrases two to four times.
  • Does your message contain a “unique selling proposition?”  In other words, does your site say something other than the same old story?  Add information that separates you from your competition!

Organize your thoughts and ideas…it may be time for a site overhaul or at least a review to fill in the holes.

Use your down time to do the things that you’ve put off, because you “didn’t have time” when you were busy!

Keeping in touch with clients and colleagues is important to keep your relationships strong. But … when do you find the time?

Scheduling individual one-on-one lunches or coffees can be time consuming. Consider ways to create informal networking get togethers by inviting 3 or 4 of your clients or colleagues that you feel could mutually benefit from meeting each other.

You’ll be able to reconnect with multiple contacts and help them establish new ones in one scheduled event. You still won’t have enough time to get together with all of them, so use Pareto’s Law and focus on your top 20% of your clients and referrers as they have the actual or potential power to give you 80% of your profits.

Maximize your time while creating new relationships!